Got questions? We've got answers.

Below are some of the most common questions we receive about our meals, ordering process, delivery, and more.

Meals & Ingredients

Are your meals really homemade?

Yes! Every meal is made from scratch in our Food & Family kitchen with care and quality ingredients—just like we’d cook for our own table.

Absolutely. Our meals come fully prepared—just heat them up! No chopping, prepping, or mixing required.

We prepare meals fresh each week. Depending on the dish and timing, some items may be delivered chilled and ready to reheat, while others may arrive frozen to ensure freshness.

We offer vegetarian and gluten free options on our menu every week. If you have specific dietary restrictions, reach out and we’ll do our best to accommodate or guide you to the right meals.

Ordering

How do I place an order?

Each Thursday, we post a new weekly menu. Orders must be submitted via our order form by Saturday at 5 PM. You’ll receive a confirmation email and invoice once we process your order.

We do not swap ingredients, however, we can customize a meal with current week ingredients by taking something out or adding extra of something if desired. Example: No beans, but extra sauce. 

Nope! Just fill out our simple form each week—no login required.

Payment

What payment methods do you accept?

We currently accept Venmo, PayPal, cash or check on delivery.

After you submit your order, we’ll email you an invoice with your total and payment options.

Delivery

When will my meals be delivered?

We deliver once per week—usually midweek, depending on your location. You’ll receive delivery day details in your confirmation email

 
Tuesdays: 9-10am (Novi, Parts of Northville)
                 10-11am (South Lyon, New Hudson)
                  12-1pm (Wixom)
                   2-3pm (Commerce, Parts of West Bloomfield)
                   4-5pm (Wixom) 
 
Wednesdays: 9-10 (Milford, Wixom)
                      10-11 (Hartland, Highland, White Lake) 
                      2-3 (Walled Lake, Parts of West Bloomfield, Parts of Farmington Hills) 

We can be flexible! Reach out if these times don’t fit your schedule and we will try to accommodate! We appreciate you! 

No problem! Let us know in the notes where we can leave your meals (cooler, front porch, with a neighbor, etc.).

We deliver to: Wixom, Highland, Parts of Hartland, Milford, White Lake, Novi, Commerce, and West Bloomfield.

Don’t see your area listed? Reach out to us to see when your area will be added. 

Anyone is always welcome to stop by to pick up meals at the kitchen. We welcome you to stop by and check us out or just say hi while we are prepping. It’s our customers kitchen, we just work there! 

Email & Weekly Menus

How do I get your weekly menu?

Subscribe to our email list to get each week’s menu delivered straight to your inbox on Thursday mornings.

If you don’t receive a confirmation within 24 hours, please reach out via email or phone—we’ll make sure your order went through!

Our Family & Story

Is Food & Family really family-owned?

Yes! We’re a local family living right here in the community. Our kids even help in the kitchen sometimes—this business is personal to us.

We love sharing behind-the-scenes looks at our kitchen and family! Follow us on social media for videos, photos, and stories from the heart of Food & Family. 

We also welcome anyone to stop by the kitchen while we are there prepping to check it out or just say hi! 

What’s Cooking This Week?

View this week’s lineup of homemade meals. All meals are made fresh in our kitchen with no prep required.